In today’s market there is a wide range of machines to choose from with what seems to be a very subtle difference between them. Tipton Machinery Company believes that in a case such as this it is very important to look behind the machine and see what type of support network they have.
Tipton Machinery was established in 1964 as an independent machine tool distributor?to service the manufacturing needs of local metalworking industries.?Our commitment throughout the entire buying, installation, and servicing process is why customers are choosing Tipton for their machining tools.
Want more information about our products and services? Request a quote or call our office at (216) 524-5750.
At Tipton, we believe machine tool services have?three phases that determine their?success: support, support, and support. Our team of expert?engineers and customer service?professionals are dedicated to helping customers?get the most from their experience. We offer the?following benefits and services:
Installation and Operator Training
Installation and operator training is performed at your facility on your machine.
Tipton has experienced programmers/service technicians in-house for phone support, every day of the workweek. Our technicians support programming as well as service questions over the phone. If necessary they will dispatch a local programmer/serviceman to assist you.
Process Development and Applications Engineering
We don’t just sell the machine, we can provide a value-added turnkey solution.
All replacement parts can be ordered through Tipton Machinery. This includes all Kitamura machines as well. Typically an order for a stock part received by 4:00 pm EST can ship the same day.
Tipton Machinery is committed to customer service, you can rely on the fact that?Tipton Machinery?maintains a large inventory of parts for their machines.
Once your machine is out of warranty we can support you with a variety of preventative maintenance programs to maintain maximum machine uptime.
Tipton Machinery Company continually strives to be the premier Machine Tool Sales and Service organization in the Ohio State area by providing quality sales and service support, and maintaining loyalty and integrity in all our business relationships.